Last updated: 07/11/2025

By accessing and using the www.valenzaexclusive.com website, the user accepts the following Terms and Conditions.

We recommend that you read carefully before making a reservation.

1. General information

Valenza Exclusive Rooms & Suite is a hospitality facility located at Via Roma 59/A - 90133 Palermo, offering accommodation and lodging services. The website allows users to browse information, send requests, and book rooms.

2. Reservations

• Reservations can be made through the website or by contacting us directly.

• Booking confirmation is subject to availability and will be communicated via email or WhatsApp.

• It is your responsibility to provide correct and up-to-date information.

3. Prices and payments

• Prices listed on the website are in euros and include VAT, unless otherwise indicated.

• Payment can be made online in advance or at the facility, based on the agreements made with the customer.

• Any tourist taxes not included will be applied according to local regulations.

4. Cancellations and changes

• Cancellations must be communicated within five days of the arrival date.

• In case of late cancellation or no-show, a penalty equal to fifty percent of the amount may be retained.

• Booking changes are subject to availability and approval.

5. Responsibility

• The user is responsible for the correct use of the site and the information provided.

• Any damage caused to the property during the stay will be charged to the customer .

6. Intellectual property

All content on the site (text, images, logos, graphics) is the property of Valenza Exclusive Rooms & Suite or is licensed. Unauthorized reproduction, distribution, or use is prohibited.

7. Privacy

The processing of personal data is governed by our [ Privacy Policy ], which can be consulted on the website.

8. Applicable law

These Terms and Conditions are governed by Italian law. Any disputes will be subject to the jurisdiction of the Court of Palermo.